{"id":24725,"date":"2025-08-05T10:17:30","date_gmt":"2025-08-05T10:17:30","guid":{"rendered":"https:\/\/cabu.whitemattress.gr\/?page_id=24725"},"modified":"2025-08-05T10:17:30","modified_gmt":"2025-08-05T10:17:30","slug":"returns-refund-policy","status":"publish","type":"page","link":"https:\/\/cabu.whitemattress.gr\/index.php\/returns-refund-policy\/","title":{"rendered":"Returns &amp; Refund Policy"},"content":{"rendered":"\n<p>We want you to love your mattress just as much as you did at the hotel.<\/p>\n\n\n\n<p>If something\u2019s not right, we\u2019re here to help.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I return my mattress?<\/h3>\n\n\n\n<p>Yes. We accept returns under the following conditions:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Time Frame<\/strong>: Returns are accepted within <strong>30 days<\/strong> from the date of delivery.<\/li>\n\n\n\n<li><strong>Condition<\/strong>: The mattress must be in <strong>good condition<\/strong>, with no signs of damage, stains, or misuse.<\/li>\n\n\n\n<li><strong>Original Packaging<\/strong> is preferred but not required.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">If the issue is our fault:<\/h3>\n\n\n\n<p>If there\u2019s a <strong>manufacturing defect<\/strong>, a <strong>wrong item<\/strong>, or any <strong>error on our part<\/strong>, we will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fully refund your payment<\/li>\n\n\n\n<li>Arrange and cover all return shipping costs<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">If the issue is on the customer\u2019s side:<\/h3>\n\n\n\n<p>If you changed your mind, ordered the wrong size, or no longer want the mattress:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may still return the product<\/li>\n\n\n\n<li><strong>You will be responsible for return shipping costs<\/strong> (both ways)<\/li>\n<\/ul>\n\n\n\n<p>We\u2019ll provide guidance on how to package and return the mattress safely. Refund process<\/p>\n\n\n\n<p>Once your return is received and inspected:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will be notified via email<\/li>\n\n\n\n<li>If approved, the refund will be processed within <strong>7 business days<\/strong><\/li>\n\n\n\n<li>Refunds are issued via the original payment method<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Need help?<\/strong><br>We\u2019re here for you. If you have any questions, feel free to reach out at<br>\ud83d\udce7 <strong><a>info@whitemattress.gr<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want you to love your mattress just as much as you did at the hotel. If something\u2019s not right, we\u2019re here to help. Can I return my mattress? Yes. We accept returns under the following conditions: If the issue is our fault: If there\u2019s a manufacturing defect, a wrong item, or any error on&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24725","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/cabu.whitemattress.gr\/index.php\/wp-json\/wp\/v2\/pages\/24725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cabu.whitemattress.gr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cabu.whitemattress.gr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cabu.whitemattress.gr\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cabu.whitemattress.gr\/index.php\/wp-json\/wp\/v2\/comments?post=24725"}],"version-history":[{"count":1,"href":"https:\/\/cabu.whitemattress.gr\/index.php\/wp-json\/wp\/v2\/pages\/24725\/revisions"}],"predecessor-version":[{"id":24727,"href":"https:\/\/cabu.whitemattress.gr\/index.php\/wp-json\/wp\/v2\/pages\/24725\/revisions\/24727"}],"wp:attachment":[{"href":"https:\/\/cabu.whitemattress.gr\/index.php\/wp-json\/wp\/v2\/media?parent=24725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}